A well-executed internal investigation can be invaluable, helping companies avoid costly regulatory penalties and protect their reputation. At the heart of every effective investigation lies the witness interview. When conducted strategically, these interviews can uncover essential facts, clarify complex issues, and guide decision-making. Conversely, a poorly handled interview can compromise the investigation's integrity, expose the company to legal risks, and damage employee trust.

 

This course provides practical, hands-on strategies for conducting effective interviews, managing challenging subjects, and navigating complex legal and procedural issues.

 

Through real-world examples and expert insights, participants will gain the tools and confidence to conduct thorough, effective interviews in internal investigation settings.

SCCA Academy together with Tradekins proudly presents a masterclass designed for professionals like you, equipping you with the skills to conduct interviews with confidence - whether dealing with evasive witnesses, reluctant participants, or sensitive situations.

Who Should Enroll


This masterclass is exclusively designed for Professionals who are responsible for conducting and supervising internal investigations within their organizations. Whether you're new to the role or eager to elevate your expertise, this program offers a rare chance to gain practical insights and master interviewing techniques that can make or break an investigation.


  • Enhancing Investigative Expertise:Develop a strong foundation in interview techniques essential for internal investigations. Learn how to effectively structure effective interviews, navigate legal sensitivities, and uncover the truth while handling witnesses strategically. Master best practices for recording outcomes, preserving evidence, and maintaining records that can withstand regulatory scrutiny. 


  • Practical, Hands-On Learning: Engage in real-world case studies, practical exercises, and simulations that mirror actual investigative challenges, ensuring you can apply your skills immediately.
  • Collaborative Learning & Professional Networking: Connect with fellow professionals from diverse industries and backgrounds, fostering valuable relationships and sharing best practices.


  • Expert-led Training – Global Insights: Gain valuable insights from experts who have decades of legal, judicial, and investigative experience when it comes to effective interviewing techniques, including handling reluctant witnesses, detecting deception, managing unexpected situations, conducting remote interviews, and navigating cross-border investigations.

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Course Overview


This immersive program is designed to equip in-house counsel, compliance officers, and HR executives with the essential knowledge and practical expertise required to effectively conduct internal investigative interviews.

 

By the end of this course, you will emerge a more proficient investigator, armed with the knowledge and skills to handle witness interviews confidently and effectively


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Agenda

08

30

-

09

00

09

00

-

10

30

Fundamentals of Effective Interviewing

- Understanding the role interviews in internal investigations
- Setting the tone and building rapport
- Legal and ethical considerations in interviews
- Common challenges and pitfalls
- Questions & Answers

10

30

-

10

45

10

45

-

12

15

Interview Planning & Strategy

- Structuring an interview for maximum effectiveness
- Developing a questioning strategy
- Managing reluctant, difficult or evasive interviewees
- Planning & conducting remote interviews
- Questions & Answers

13

45

-

14

45

Techniques for Extracting Information & Dealing with the Unexpected

- Active listening and observation skills
- Identifying verbal and non-verbal cues
- Dealing with the unexpected
- Cognitive and analytical interviewing techniques
- Questions & Answers

14

45

-

16

15

Real-World Case Examples & Table Top Exercise (TTX)

- Practical application of interview skills
- Handling ‘sensitive’ interviews
- Live feedback and best practices
- Questions & Answers

16

15

-

16

30

16

30

-

17

30

Practical Challenges & Solutions: Your Interview Road Map

- Managing Practical & Evolving Roadblocks
- Drawing Up An Interview Game Plan
- Questions & Answers

Trainer Profile

Course Fees

  • Fee is inclusive of two (2) coffee/tea sessions and one (1) lunch on the day of the course
  • Seats for this course are limited and are confirmed upon registration and payment
  • Early Bird Price is available until 04 July 2025. There will be no further extension.


BE A MEMBER OF SCCA

TO ENJOY PREFERENTIAL COURSE FEES

  • SCCA Member

    S$1,180

    Member Early Bird Price

    S$1,430

    Member Price

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  • Public

    S$1,680

    Early Bird Price

    S$1,930

    Standard Price

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  • SCCA Member (Group of 2)

    S$2,124

    Member Early Bird Price

    S$2,574

    Member Price

    10% Discount
    The price reflected is after the discount for 2 attendees

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  • Public (Group of 2)

    S$3,024

    Early Bird Price

    S$3,474

    Standard Price

    10% Discount
    The price reflected is after the discount for 2 attendees

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  • SCCA Member (Group of 3)

    S$3,009

    Member Early Bird Price

    S$3,646

    Member Price

    15% Discount
    The price reflected is after the discount for 3 attendees

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  • Public (Group of 3)

    S$4,284

    Early Bird Price

    S$4,921

    Standard Price

    15% Discount
    The price reflected is after the discount for 3 attendees

    Buy Ticket
  • SCCA Member (4 or More)

    S$1,180

    Member Early Bird Price

    S$1,430

    Member Price

    20% Discount

    For 4 or more attendees:
    1. Select the quantity
    2. Enter the Discount Code: 20PERCENT
    3. Click the APPLY button
    4. Click the REGISTER NOW button

    Buy Ticket
  • Public (4 or More)

    S$1,680

    Early Bird Price

    S$1,930

    Standard Price

    20% Discount

    For 4 or more attendees:
    1. Select the quantity
    2. Enter the Discount Code: 20PERCENT
    3. Click the APPLY button
    4. Click the REGISTER NOW button

    Buy Ticket

Organiser

Organisers